top of page
FAQ
Removes dry skin_edited.png
  • SHIPPING
    AUSTRALIA Please allow standard shipping 5-7 business days Our special offer applies free shipping for all order over $90 AUD Please allow standard shipping 5 – 7 business days for order under $90AUD a flat rate of $7.95 AUD We offer express shipping 2 – 3 business days flat rate of $12.00 AUD INTERNATIONAL – NEW ZEALAND For all our international customers standard shipping for our international order a flat rate of $15.00 AUD which is provided by Australia Post. SHIPPING PROCESS We aim to offer the best possible service and we are excited for our customer sot receive their orders. But unfortunately, we use a third part to delivery our product so we do ask that you be patient due to lockdown situation. Please accept our apologies for the delay in deliveries national and international. We endeavour to ensure you receive your goods in a timely manner.We appreciate your understanding and thank you. PRODUCT HANDLING Your order will be processed and packed in our GLAM boxes within 3 days.AUSTRALIA – Standard shipping 5 – 7 business days. AUSTRALIA - Express shipping 2 – 3 business days. DELIVERIES Please ensure your details are correct in order to avoid unnecessary delays. It’s exciting to purchase new items online so we encourage our customer to review their shopping cart carefully. Once completed orders are dispatch no changes allowed.Please confirm your details are correct such as name & ADDRESS. Re-shipping or uncollected parcels will occur additional cost to the customers to have their order resent to them under a correct address.
  • REFUND POLICY
    REFUND POLICY As we are proud of our products and thrive on the best merchandise but sometimes there are issues and if you have an issue, please do not hesitate to contact us info@altheabeauty.com subject line your order number. Shop with confidence at Althea Beauty our products are refundable within 14 days of receiving them. To be eligible for a refund, your item must be unused and in the original condition that it was delivered. Also, our product get to you in our GLAM box in mint condition, so if you wish to return your product and receive a refund it must be returned to us in the package unused and unopened. Unfortunately, we do not offer exchange on goods purchased only refunds.Shipping cost non-refundable.
  • HOW TO USE THE ALTHEA EXFOLIATING MITT/ CARE INSTRUCTIONS
    HOW TO USE THE ALTHEA EXFOLIATING BODY MITT Experts recommend exfoliating once a week, we tested this and found excellent results. As your body requires the natural body oils. All skin types react differently we found oily skin can handle up to twice a week of exfoliation. WHEN TO CHANGE THE MITT For hygiene purpose, experts recommend replacing the Exfoliating Mitt every 8 weeks. RESULTS Results will appear as your skin will feel silky and smooth. We tested the Althea Exfoliating Mitt results of dead skin removing successfully after the body absorbs water, fan take peeled away after a firm glides up and down.
  • THE BENEFITS OF THE ALTHEA EXFOLIATING MITT
    BENEFITS The Althea Exfoliating Mitt, Purifies, detoxifies and brightens complexion. Deep exfoliation is an experience like no other Removes fake tans immediately Eliminates toxins Increases healthy blood circulations Combats against - * Blackheads * Ingrown hairs * Acne * Breakouts Reduces the appearance of pigmentationReduces large pores Evens out skin tones and textures Promotes collagen The Althea Raw Cocoon Silk Exfoliating MItt a holistic approach to beauty.
  • WHAT IS THE ALTHEA EXFOLIATING MITT MADE FROM?
    ALTHEA EXFOLAITAING MITT IS MADE FROM RAW COCOON SILK Raw silk has a tweed and rougher surface than traditional silk. The fiber used to make raw silk is shorter than traditional silk and this also contributes to its unique texture. The Althea Raw Cocoon Silk Exfoliating MItt is derived from an ancient remedy dating back to the Ottoman Emperor, The Hammam. the Turkish Bath a beauty ritual of deep exfoliation.
  • WHAT ARE THE RESULTS?
    Results will appear as your skin will feel silky and smooth. We tested the Althea Exfoliating Mitt results of dead skin removing successfully after the body absorbs water this may take upto 10 mins in a bath or shower, fake tan peeled away after a firm glides up and down.
  • CAN YOU USE PRODUCTS WITH THE ALTHEA EXFOLIATING MITT?
    Please do not use other products when using the Althea Exfoliating Mitt. Once you have completed exfoliating, rinse your skin well dry and use your favourite creams., lotion or oils. The Althea Exfoliating Mitt prepares your skin for your favourite skincare product.
  • CAN YOU USE THE ALTHEA EXFOLIATING MITT ON SUNBURNT SKIN
    That question is simple, please do not use the exfoliating mitt on sunburnt skin; Once the redness has settled, commence exfoliating with the Althea Exfoliating Mitt to remove dead skin.
  • CARE INSTRUCTIONS.
    As the Althea Exfoliating Mitt is made from a natural fibre, rinse well with hot water use natural soap to clean the glove. Then, lay flat in a dry place to air and dry out. Hand wash only do not machine wash.
bottom of page