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Shipping & Returns
Shipping Policy for Althea Exfoliating Mitt
AUSTRALIA
Please allow standard shipping 5-7 business days Our special offer applies free shipping for all order over $150.00 AUD
Please allow standard shipping 5 – 7 business days a flat rate of $8.00AUD
We offer express shipping 2 – 3 business days flat rate of $12.00 AUD
INTERNATIONAL – NEW ZEALAND
For all our international customers standard shipping for our international order a flat rate of $15.00 AUD which is provided by Australia Post.
SHIPPING PROCESS
We aim to offer the best possible service and we are excited for our customer sot receive their orders. But unfortunately, we use a third part to delivery our product so we do ask that you be patient due to lockdown situation.
Please accept our apologies for the delay in deliveries national and international. We endeavour to ensure you receive your goods in a timely manner.We appreciate your understanding and thank you.
PRODUCT HANDLING
Your order will be processed and packed in our GLAM boxes within 3 days. AUSTRALIA – Standard shipping 5 – 7 business days.
AUSTRALIA - Express shipping 2 – 3 business days.
DELIVERIES
Please ensure your details are correct in order to avoid unnecessary delays. It’s exciting to purchase new items online so we encourage our customer to review their shopping cart carefully. Once completed orders are dispatch no changes allowed.Please confirm your details are correct such as name & ADDRESS. Re-shipping or uncollected parcels will occur additional cost to the customers to have their order resent to them under a correct address.
Return & Exchange Policy
As we are proud of our products and thrive on the best merchandise but sometimes there are issues and if you have an issue, please do not hesitate to contact us info@altheabeauty.com subject line your order number.
Shop with confidence at Althea Beauty our products are refundable within 14 days of receiving them. To be eligible for a refund, your item must be unused and in the original condition that it was delivered. Also, our product get to you in our GLAM box in mint condition, so if you wish to return your product and receive a refund it must be returned to us in the package unused and unopened.
Unfortunately, we do not offer exchange on goods purchased only refunds.Shipping cost non-refundable.
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